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Guide · New Solar Owner · Tariff Selection

Choosing the right electricity tariff Flat-rate, time-of-use, Agile, and export rates compared

The wrong tariff can cost a solar and battery household £200–£500 per year in missed savings. The right one turns your system into a genuine money-making machine. This guide walks you through every option and shows you how to pick the tariff that matches your setup.
  • Written by solar engineers
  • Independent — no affiliate links
  • Rates updated March 2026
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5.0
13 Trustpilot reviews
Trustpilot Google

I have a GivEnergy system consisting of two batteries, two inverters and a controlling EMS (Energy Management System) which has not worked since Nov 2025. After six months I discovered Solar Tech Support, reached out to them and Ron phoned me back – how often do you get that service? Could not be more helpful – worked directly with me over the phone, outside what I would call normal working hours. Lucid explanations and we were able to discuss the issues and history using camera and email history. As this was a very rare setup, Ron was able to access an EMS expert in the field to confirm the solution. One sunny day in, I am now only paying for standing charge and a few pence for spikes in grid consumption while battery catches up with house demand.

Ian · May 2026 Trustpilot

When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.

Sree · May 2026 Trustpilot

Ron want out of is way to help, nothing was to much. He was very thorough in what he did Very knowledgeable I would highly recommend Ron and his company He did a fantastic job for me. if you have any problems, he'll do his best to help you out and resolve your problem. I wouldn't hesitate to recommend them

Dennis Brown · May 2026 Trustpilot

Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)

Tony Deacon · May 2026 Trustpilot

Contacted Ron with a problem and he sorted it out quickly with no problems at all. Very knowledgeable on anything solar/ batteries. I would recommend him to anyone

Phill · May 2026 Trustpilot

I've spoken to Ron a couple of times with issues with my Givenergy installation. Such a friendly knowledge guy very highly recommended. Thank you very much for resolving my issues

michael fairhurst · May 2026 Trustpilot

Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.

Mr Machin · May 2026 Trustpilot

After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.

Keith Ballard · Apr 2026 Trustpilot

Contacted Solar Tech Support when trying to understand what my Givenergy inverter problem might be and what might be my options. Received good/honest advise which backed up my thoughts.

Hugh Speirs · Apr 2026 Trustpilot

Ron is a super star. Two months ago my GivEnergy battery failed a firmware upgrade leaving it a brick. My installer couldn't/wouldn't fix it. GivEnergy couldn't/wouldn't fix it. Then they went into administration and all hope was lost. A flurry of emails later and Ron had diagnosed the fault (failed USB flash drive, something I'd suspected) and talked me through resolving it. Two months of nothing resolved in about 3 hours. It's great to work with someone who pays attention to the details, knows that they're doing (not just following a script) and gets stuff sorted without a fuss or up-charging.

Christopher · Apr 2026 Trustpilot

I can add to the list of customers who had already 'given up' on GivEnergy due to their appalling customer service, and that was before they went into administration (their Trustpilot reviews don't lie!). So you can imagine my desperation when, having changed my ISP and my Inverter, predictably, proving to be the only device that didn't connect automatically to my new network, I found zero prospect of any customer support with GivEnergy having called in the administrators just five days earlier! The salvation came from Solar Tech Support. My IT advisor stumbled across their web site and some very helpful tips for beleaguered GivEnergy customers, as well as an offer to provide direct assistance. Nothing ventured, I decided to drop them an E-Mail, with very low expectations based on my experience of GivEnergy customer support. Within an hour Ron had responded with some pin point advice, and after a few exchanges of E-Mails he had nailed the problem, enabling the combined efforts of my IT advisor and solar installer to resolve it and reconnect my Inverter. Thank you Solar Tech Support, and Ron in particular, for coming to the aid of a deserted and despondent GivEnergy customer. Expert, razor sharp advice and first class customer service, even though I wasn't officially a customer.

customer · Apr 2026 Trustpilot

This company are a rare gem, I had a very unusual problem following a failed firmware upgrade on my GivEnergy kit. I then found out GivEnergy were in administration and had dismissed all their support staff! None of the usual fixes to try and restore my inverter comms would work, and I looked everywhere, forums, GivEnergy youtube support videos - even AI couldn't figure it out. My installer was talking about huge sums for system replacements, and being vague / evasive about if they'd even install replacement GivEnergy inverter. Enter Solar Tech Support, reassuring and knowledgeable from the very start, I've learnt loads about my solar system though the friendly chat while my engineer worked as he diagnosed the problem and figured out a fix procedure that I've not found anywhere else - amazing . If you need solar system repairs - especially if you like me have been left high and dry by GivEnergy, I cannot recommend this company enough. Give them a call.

Andy Thomas · Apr 2026 Trustpilot

I sent a message on their website regarding a problem I have on my Givenergy system. Although not supplied by Ronald, I thought it was worth an email. Within the hour on a Saturday, he phoned and we discussed the problem. He logged in remotely and gave excellent advice. I'm too far away for his on-site help but he did diagnose the problem and was happy also to chat through my thoughts about an upcoming solar/battery install I'm planning. Great bloke.... if only he was nearer!

Philip · Apr 2026 Trustpilot

I have a GivEnergy system consisting of two batteries, two inverters and a controlling EMS (Energy Management System) which has not worked since Nov 2025. After six months I discovered Solar Tech Support, reached out to them and Ron phoned me back – how often do you get that service? Could not be more helpful – worked directly with me over the phone, outside what I would call normal working hours. Lucid explanations and we were able to discuss the issues and history using camera and email history. As this was a very rare setup, Ron was able to access an EMS expert in the field to confirm the solution. One sunny day in, I am now only paying for standing charge and a few pence for spikes in grid consumption while battery catches up with house demand.

Ian · May 2026 Trustpilot

When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.

Sree · May 2026 Trustpilot

Ron want out of is way to help, nothing was to much. He was very thorough in what he did Very knowledgeable I would highly recommend Ron and his company He did a fantastic job for me. if you have any problems, he'll do his best to help you out and resolve your problem. I wouldn't hesitate to recommend them

Dennis Brown · May 2026 Trustpilot

Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)

Tony Deacon · May 2026 Trustpilot

Contacted Ron with a problem and he sorted it out quickly with no problems at all. Very knowledgeable on anything solar/ batteries. I would recommend him to anyone

Phill · May 2026 Trustpilot

I've spoken to Ron a couple of times with issues with my Givenergy installation. Such a friendly knowledge guy very highly recommended. Thank you very much for resolving my issues

michael fairhurst · May 2026 Trustpilot

Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.

Mr Machin · May 2026 Trustpilot

After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.

Keith Ballard · Apr 2026 Trustpilot

Contacted Solar Tech Support when trying to understand what my Givenergy inverter problem might be and what might be my options. Received good/honest advise which backed up my thoughts.

Hugh Speirs · Apr 2026 Trustpilot

Ron is a super star. Two months ago my GivEnergy battery failed a firmware upgrade leaving it a brick. My installer couldn't/wouldn't fix it. GivEnergy couldn't/wouldn't fix it. Then they went into administration and all hope was lost. A flurry of emails later and Ron had diagnosed the fault (failed USB flash drive, something I'd suspected) and talked me through resolving it. Two months of nothing resolved in about 3 hours. It's great to work with someone who pays attention to the details, knows that they're doing (not just following a script) and gets stuff sorted without a fuss or up-charging.

Christopher · Apr 2026 Trustpilot

I can add to the list of customers who had already 'given up' on GivEnergy due to their appalling customer service, and that was before they went into administration (their Trustpilot reviews don't lie!). So you can imagine my desperation when, having changed my ISP and my Inverter, predictably, proving to be the only device that didn't connect automatically to my new network, I found zero prospect of any customer support with GivEnergy having called in the administrators just five days earlier! The salvation came from Solar Tech Support. My IT advisor stumbled across their web site and some very helpful tips for beleaguered GivEnergy customers, as well as an offer to provide direct assistance. Nothing ventured, I decided to drop them an E-Mail, with very low expectations based on my experience of GivEnergy customer support. Within an hour Ron had responded with some pin point advice, and after a few exchanges of E-Mails he had nailed the problem, enabling the combined efforts of my IT advisor and solar installer to resolve it and reconnect my Inverter. Thank you Solar Tech Support, and Ron in particular, for coming to the aid of a deserted and despondent GivEnergy customer. Expert, razor sharp advice and first class customer service, even though I wasn't officially a customer.

customer · Apr 2026 Trustpilot

This company are a rare gem, I had a very unusual problem following a failed firmware upgrade on my GivEnergy kit. I then found out GivEnergy were in administration and had dismissed all their support staff! None of the usual fixes to try and restore my inverter comms would work, and I looked everywhere, forums, GivEnergy youtube support videos - even AI couldn't figure it out. My installer was talking about huge sums for system replacements, and being vague / evasive about if they'd even install replacement GivEnergy inverter. Enter Solar Tech Support, reassuring and knowledgeable from the very start, I've learnt loads about my solar system though the friendly chat while my engineer worked as he diagnosed the problem and figured out a fix procedure that I've not found anywhere else - amazing . If you need solar system repairs - especially if you like me have been left high and dry by GivEnergy, I cannot recommend this company enough. Give them a call.

Andy Thomas · Apr 2026 Trustpilot

I sent a message on their website regarding a problem I have on my Givenergy system. Although not supplied by Ronald, I thought it was worth an email. Within the hour on a Saturday, he phoned and we discussed the problem. He logged in remotely and gave excellent advice. I'm too far away for his on-site help but he did diagnose the problem and was happy also to chat through my thoughts about an upcoming solar/battery install I'm planning. Great bloke.... if only he was nearer!

Philip · Apr 2026 Trustpilot
The Basics

Your tariff has two sides — and both matter

When you have solar panels, your electricity costs split into two separate flows: what you buy from the grid (import) and what you sell back to it (export). These can be with different suppliers, at different rates, and optimising both is how you get the best financial return from your system.

Import tariff — what you pay

This is your standard electricity bill. Every kWh your home draws from the grid is charged at your import rate. Solar reduces this by powering your home directly during the day, and a battery extends that coverage into the evening. The less you import, the lower your bill — but the rate you pay for what you do import still matters.

Export tariff — what you earn

When your panels generate more than your home and battery can use, the surplus flows to the grid. With an export tariff, you get paid for every kWh you send back. Without one, that energy is given away for free. Export rates range from 3p to 15p per kWh depending on your tariff and supplier.

The financial impact of getting both right
Typical 4kW system, flat-rate tariff, no export tariff saves ~£500/yr
Same system, flat-rate tariff + SEG export at 15p saves ~£700/yr
Same system + 9.5kWh battery, time-of-use + premium export saves ~£1,000/yr
Important: The figures above are illustrative based on early 2026 rates and a south-facing system in northern England. Your actual savings depend on system size, orientation, battery capacity, consumption patterns, and the specific tariff rates at the time. The principle — optimise both import and export — is consistent regardless of the exact numbers.
With a Battery

Best tariff options if you have a battery

A battery changes everything about tariff selection. It lets you buy electricity when it is cheapest and use it when it is most expensive — effectively arbitraging the price difference. Time-of-use tariffs are designed for exactly this, and they almost always outperform flat-rate tariffs when a battery is involved.

Octopus Flux — best all-round for solar + battery

Octopus Flux is purpose-built for solar and battery systems. It has three rate periods: cheap overnight (02:00–05:00, around 12p/kWh), standard daytime, and premium peak export (16:00–19:00, up to 25p/kWh). The strategy: charge the battery at 12p overnight, let solar top it up during the day, then export stored energy at 25p during the peak window.

The maths: Charge 9.5kWh at 12p = £1.14. Export at 25p during peak = £2.38. Net gain per cycle: £1.24. Over a year, that battery arbitrage alone is worth roughly £450 — before you count the free solar self-consumption during the day.
Octopus Go / Intelligent Octopus Go — best if you also have an EV

Octopus Go offers a cheap overnight window (00:30–04:30, around 7p/kWh) with a standard daytime rate. Intelligent Octopus Go is similar but designed for EV owners with compatible chargers — it can extend the cheap window if your car needs more charge. Both work well for batteries: charge overnight at 7p and use stored energy during the day. The export rate is typically lower than Flux's peak export, so Go suits homes that self-consume most of their energy rather than export.

Octopus Agile — highest potential, most complex

Agile has half-hourly pricing that changes daily based on wholesale costs. Prices can go negative (you get paid to use electricity) and can spike above 100p/kWh during peak demand. It rewards active management — charging the battery during cheap or negative periods and avoiding import during spikes. Agile works best with home automation platforms that can respond to price signals automatically. Without automation, managing Agile manually is time-consuming and risky if you miss a price spike.

Which one? For most solar + battery households, Octopus Flux is the simplest path to the best return. If you also have an EV, Octopus Go or Intelligent Octopus Go may work out better. Agile is for technically confident owners who want to maximise every penny and are comfortable with price volatility. All three require a smart meter.
Solar Only

Best tariff options without a battery

Without a battery, you cannot store cheap overnight electricity, so the main advantage of time-of-use tariffs disappears. Your strategy is simpler: keep your import rate low, maximise self-consumption during solar hours, and make sure you have a competitive export rate for the surplus.

Flat-rate import + competitive SEG export — simplest and usually best

Find the best flat-rate import deal you can, then pair it with the highest-paying Smart Export Guarantee rate available. This combination is simple, predictable, and requires no schedule configuration. You save the full import rate on every kWh you self-consume and earn the export rate on every kWh you send to the grid. No smart meter is strictly required for the import tariff, but you do need one for export payments.

Time-of-use can still work — but the benefit is smaller

Without a battery, you cannot take advantage of cheap overnight rates because you have nothing to store the energy in. However, if your household naturally uses a lot of electricity overnight (immersion heater on a timer, EV charging, storage heaters), a time-of-use tariff may still save money on that specific overnight usage. The solar benefit during the day is the same regardless of your import tariff type — it offsets whatever rate you would otherwise pay.

Thinking about adding a battery? If you are considering adding a battery to your existing solar system, factor the tariff savings into your payback calculation. A battery that costs £5,000 but unlocks £400–£500 per year in tariff arbitrage pays for itself in 10–12 years from tariff savings alone — before counting the self-consumption improvement.
Comparison

Tariff comparison at a glance

Approximate rates as of early 2026. All tariffs require a smart meter except standard flat-rate. Rates change — always check current pricing with the supplier before switching.

Tariff Cheap rate Day rate Export rate Best for
Octopus Flux ~12p ~24p ~25p peak Solar + battery (export focused)
Octopus Go ~7p ~24p ~15p Battery + EV (self-consumption focused)
Octopus Agile Variable Variable Variable Tech-savvy owners with automation
Flat rate + SEG ~24p 4–15p Solar only (no battery)
Rates are indicative. Tariff rates change frequently. The structure — cheap overnight, standard day, premium peak — is consistent across time-of-use tariffs, but the exact pence-per-kWh figures will differ from what is shown here. Always check with the supplier for the current rates in your region.
Export Rates

Export tariffs — getting paid for your surplus

The Smart Export Guarantee (SEG) is the UK scheme that pays you for solar electricity exported to the grid. It replaced the old Feed-in Tariff for new installations. If you do not have an export tariff, every kWh you export earns nothing — this is surprisingly common and one of the easiest fixes for a new solar owner.

Fixed-rate SEG — predictable, simple

A fixed-rate SEG tariff pays the same price per kWh regardless of when you export. Rates range from 3p to 15p depending on the supplier. Higher rates sometimes come with conditions (minimum export volume, annual review). Fixed SEG is the safest option if you want predictable income from your exports with no management required.

Variable / Agile export — higher potential, less predictable

Some suppliers offer variable export rates that track wholesale prices. When wholesale prices are high (winter evenings, calm days with low wind), export rates can spike well above fixed SEG rates. When wholesale is low, the rate drops. Agile Outgoing from Octopus is the best-known example. This works well if you have a battery and can time your exports to high-price periods.

Bundled export (Flux, Go) — built into the import tariff

Some time-of-use tariffs include export rates as part of the package. Octopus Flux includes a premium peak export rate (up to 25p) during the 16:00–19:00 window. This is often better than any standalone SEG rate, but it means your import and export are tied to the same supplier and tariff.

What you need: An MCS-certified solar installation and a smart meter (or approved export meter) that records half-hourly export data. If you do not have a smart meter, contact your energy supplier to book a free installation. Once installed, you can sign up for any SEG tariff within a few days.
Making the Switch

How to switch your tariff

Switching is straightforward, but there are a few things to check and configure after the switch to make sure your system takes full advantage of the new rates.

Step by step
1.Check you have a smart meter. Time-of-use tariffs require half-hourly metering. If you do not have a smart meter, book a free installation through your energy supplier — this usually takes 2–4 weeks.
2.Gather your monitoring data. Check your monitoring portal for your average monthly generation, import, export, and self-consumption over the last 3–6 months. You will need these figures to model which tariff saves the most.
3.Compare tariffs using your actual data. Plug your real figures into the comparison: (import volume × import rate) minus (export volume × export rate) for each tariff option. The tariff with the lowest net annual cost wins. Do not rely on generic comparison sites — they rarely factor in solar generation.
4.Sign up and wait for the switch. Apply through the supplier's website. The switch typically takes 2–3 weeks. You will receive confirmation when the new tariff is live.
5.Reconfigure your battery schedule. This is the step most people forget. If you have moved to a time-of-use tariff, set your battery's timed charge window to match the new cheap-rate hours. If you have moved from one time-of-use tariff to another, the cheap-rate hours may be different. Check the Flux guide or your tariff documentation for the exact windows, and update your inverter settings accordingly.
After switching — check these

In the first week after your tariff switches, check your monitoring data daily. Confirm: battery is charging during the new cheap window, battery is discharging or exporting during peak hours (if applicable), your import and export figures look correct on your smart meter, and no error codes have appeared on your inverter.

BST clock change warning

When clocks change in March and October, some inverters adjust schedules automatically and some do not. If yours doesn't, your charge window shifts by an hour — potentially missing the cheap rate entirely. Check and adjust your schedule twice a year. Our Flux guide covers the fix for each brand.

Common mistake after switching: Moving to a time-of-use tariff but leaving the battery in default self-consumption mode without a timed charge window. The result: the battery only charges from solar, never takes advantage of the cheap overnight rate, and you effectively pay the standard daytime rate for all your grid import. Always configure timed charge after a tariff switch.
FAQ

Frequently asked questions

A competitive flat-rate import tariff combined with a good Smart Export Guarantee rate is usually the best option. You save the full import rate on self-consumed solar and earn the export rate on surplus. Time-of-use offers less benefit without a battery because you cannot store cheap overnight electricity. Focus on maximising self-consumption by shifting heavy appliances to solar hours.
A time-of-use tariff almost always saves more. Octopus Flux offers cheap overnight rates to charge the battery and premium export rates during peak hours. The battery charges cheaply at night, solar tops it up during the day, and stored energy is used or exported during expensive peak hours. The net gain from battery cycling can be 15–22p per kWh, adding up to £200–£400 per year on a typical 9.5kWh battery — on top of solar self-consumption savings.
Yes. Your import tariff and your SEG export tariff do not need to be with the same supplier. You can shop for the best import deal and the best export deal independently. However, bundled tariffs like Octopus Flux combine import and export in a single product — and the combined benefit is often better than mixing two separate tariffs. Always calculate total annual cost (import spend minus export earnings) rather than comparing either rate in isolation.
Octopus Agile uses half-hourly pricing that changes daily based on wholesale costs. Prices can go negative (you get paid to consume) and can spike above 100p during peak demand. It works well for technically engaged owners who can automate battery charging around price signals. The risk is price spikes during high-demand periods, so a battery with enough capacity to cover peak hours is essential. Agile is not the simplest option and requires more active management than Flux or Go.
You need a smart meter recording half-hourly data (SMETS2 or enrolled SMETS1). If you do not have one, book a free installation through your supplier. Once installed and recording, sign up with the relevant time-of-use supplier. The switch takes 2–3 weeks. After switching, reconfigure your battery charge schedule to match the new tariff's cheap-rate window — this is the step most people miss.
At least once a year, or whenever your circumstances change — adding a battery, getting an EV, or your fixed-rate deal ending. Check your monitoring data for actual import, export, and self-consumption figures, then model those against alternative tariffs. Spring is a good time to review — you have a full winter's data and can see how your system performs in low-generation months. Energy comparison sites rarely factor in solar, so manual calculation is usually needed.
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