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Guide · Safety · All Brands

How to shut down your solar system safely step-by-step for maintenance, emergencies and roof work

Whether you need to isolate your system for an electrician, prepare for roof work, or respond to a fault — there is a correct shutdown sequence. Getting it wrong risks damaging your inverter or leaving live DC circuits exposed. This guide covers the full procedure for every major UK brand.
  • Written by solar engineers
  • Covers all major UK brands
  • Includes battery shutdown
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If you need wiring disconnected, panels removed, or are unsure about any part of the shutdown procedure, book an engineer.

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13 Trustpilot reviews
Trustpilot Google

I have a GivEnergy system consisting of two batteries, two inverters and a controlling EMS (Energy Management System) which has not worked since Nov 2025. After six months I discovered Solar Tech Support, reached out to them and Ron phoned me back – how often do you get that service? Could not be more helpful – worked directly with me over the phone, outside what I would call normal working hours. Lucid explanations and we were able to discuss the issues and history using camera and email history. As this was a very rare setup, Ron was able to access an EMS expert in the field to confirm the solution. One sunny day in, I am now only paying for standing charge and a few pence for spikes in grid consumption while battery catches up with house demand.

Ian · May 2026 Trustpilot

When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.

Sree · May 2026 Trustpilot

Ron want out of is way to help, nothing was to much. He was very thorough in what he did Very knowledgeable I would highly recommend Ron and his company He did a fantastic job for me. if you have any problems, he'll do his best to help you out and resolve your problem. I wouldn't hesitate to recommend them

Dennis Brown · May 2026 Trustpilot

Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)

Tony Deacon · May 2026 Trustpilot

Contacted Ron with a problem and he sorted it out quickly with no problems at all. Very knowledgeable on anything solar/ batteries. I would recommend him to anyone

Phill · May 2026 Trustpilot

I've spoken to Ron a couple of times with issues with my Givenergy installation. Such a friendly knowledge guy very highly recommended. Thank you very much for resolving my issues

michael fairhurst · May 2026 Trustpilot

Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.

Mr Machin · May 2026 Trustpilot

After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.

Keith Ballard · Apr 2026 Trustpilot

Contacted Solar Tech Support when trying to understand what my Givenergy inverter problem might be and what might be my options. Received good/honest advise which backed up my thoughts.

Hugh Speirs · Apr 2026 Trustpilot

Ron is a super star. Two months ago my GivEnergy battery failed a firmware upgrade leaving it a brick. My installer couldn't/wouldn't fix it. GivEnergy couldn't/wouldn't fix it. Then they went into administration and all hope was lost. A flurry of emails later and Ron had diagnosed the fault (failed USB flash drive, something I'd suspected) and talked me through resolving it. Two months of nothing resolved in about 3 hours. It's great to work with someone who pays attention to the details, knows that they're doing (not just following a script) and gets stuff sorted without a fuss or up-charging.

Christopher · Apr 2026 Trustpilot

I can add to the list of customers who had already 'given up' on GivEnergy due to their appalling customer service, and that was before they went into administration (their Trustpilot reviews don't lie!). So you can imagine my desperation when, having changed my ISP and my Inverter, predictably, proving to be the only device that didn't connect automatically to my new network, I found zero prospect of any customer support with GivEnergy having called in the administrators just five days earlier! The salvation came from Solar Tech Support. My IT advisor stumbled across their web site and some very helpful tips for beleaguered GivEnergy customers, as well as an offer to provide direct assistance. Nothing ventured, I decided to drop them an E-Mail, with very low expectations based on my experience of GivEnergy customer support. Within an hour Ron had responded with some pin point advice, and after a few exchanges of E-Mails he had nailed the problem, enabling the combined efforts of my IT advisor and solar installer to resolve it and reconnect my Inverter. Thank you Solar Tech Support, and Ron in particular, for coming to the aid of a deserted and despondent GivEnergy customer. Expert, razor sharp advice and first class customer service, even though I wasn't officially a customer.

customer · Apr 2026 Trustpilot

This company are a rare gem, I had a very unusual problem following a failed firmware upgrade on my GivEnergy kit. I then found out GivEnergy were in administration and had dismissed all their support staff! None of the usual fixes to try and restore my inverter comms would work, and I looked everywhere, forums, GivEnergy youtube support videos - even AI couldn't figure it out. My installer was talking about huge sums for system replacements, and being vague / evasive about if they'd even install replacement GivEnergy inverter. Enter Solar Tech Support, reassuring and knowledgeable from the very start, I've learnt loads about my solar system though the friendly chat while my engineer worked as he diagnosed the problem and figured out a fix procedure that I've not found anywhere else - amazing . If you need solar system repairs - especially if you like me have been left high and dry by GivEnergy, I cannot recommend this company enough. Give them a call.

Andy Thomas · Apr 2026 Trustpilot

I sent a message on their website regarding a problem I have on my Givenergy system. Although not supplied by Ronald, I thought it was worth an email. Within the hour on a Saturday, he phoned and we discussed the problem. He logged in remotely and gave excellent advice. I'm too far away for his on-site help but he did diagnose the problem and was happy also to chat through my thoughts about an upcoming solar/battery install I'm planning. Great bloke.... if only he was nearer!

Philip · Apr 2026 Trustpilot

I have a GivEnergy system consisting of two batteries, two inverters and a controlling EMS (Energy Management System) which has not worked since Nov 2025. After six months I discovered Solar Tech Support, reached out to them and Ron phoned me back – how often do you get that service? Could not be more helpful – worked directly with me over the phone, outside what I would call normal working hours. Lucid explanations and we were able to discuss the issues and history using camera and email history. As this was a very rare setup, Ron was able to access an EMS expert in the field to confirm the solution. One sunny day in, I am now only paying for standing charge and a few pence for spikes in grid consumption while battery catches up with house demand.

Ian · May 2026 Trustpilot

When my GivEnergy system had an issue, I was completely left without support and had honestly lost all hope. Thankfully, I searched online and found Ron, which completely turned things around. After sending him a message, he responded incredibly fast and called me to assure me that he would get the problem fixed. I really admire his dedicated, supportive nature and his determination to find a solution. With this kind of outstanding attitude and customer service, he has absolutely secured a future customer in me.

Sree · May 2026 Trustpilot

Ron want out of is way to help, nothing was to much. He was very thorough in what he did Very knowledgeable I would highly recommend Ron and his company He did a fantastic job for me. if you have any problems, he'll do his best to help you out and resolve your problem. I wouldn't hesitate to recommend them

Dennis Brown · May 2026 Trustpilot

Ron took me through a diagnostic to confirm my GivEnergy Inverter had a fault. A common one as it turns out with the AC Inverter. As GivEnergy is defunct there is no immediate fix, aside from sourcing 2nd hand replacement. It may be that a fix becomes available over the summer which would make a lot of GivEnergy customers happy (Again)

Tony Deacon · May 2026 Trustpilot

Contacted Ron with a problem and he sorted it out quickly with no problems at all. Very knowledgeable on anything solar/ batteries. I would recommend him to anyone

Phill · May 2026 Trustpilot

I've spoken to Ron a couple of times with issues with my Givenergy installation. Such a friendly knowledge guy very highly recommended. Thank you very much for resolving my issues

michael fairhurst · May 2026 Trustpilot

Contacted Solar Tech Support in desperation. After explaining the issues I had with my system a diagnosis was made and a solution proposed. Fantastic service, even contacted a manufacturer to arrange replacement parts for me. Great communications, explained all they were doing and what I had to do, clearly and precisly. Followed up to confirm all was ok. Excellent service.

Mr Machin · May 2026 Trustpilot

After GivEnergy went into liquidation, just my luck, my battery started playing up (internal board crashed). Contacted my installer - not interested! Found Solar tech support on a Google search. Sooo glad I found this company! Ron is extremely helpful and has plenty of experience. He soon confirmed what the fault was, and helped me to get my system up and running again. Now moved my GivEnergy account to Solar tech support, and will definitely use again if I have more issues. Unusual to find such a helpful company in these times, no morons reading scripts, just direct contact with the engineer.

Keith Ballard · Apr 2026 Trustpilot

Contacted Solar Tech Support when trying to understand what my Givenergy inverter problem might be and what might be my options. Received good/honest advise which backed up my thoughts.

Hugh Speirs · Apr 2026 Trustpilot

Ron is a super star. Two months ago my GivEnergy battery failed a firmware upgrade leaving it a brick. My installer couldn't/wouldn't fix it. GivEnergy couldn't/wouldn't fix it. Then they went into administration and all hope was lost. A flurry of emails later and Ron had diagnosed the fault (failed USB flash drive, something I'd suspected) and talked me through resolving it. Two months of nothing resolved in about 3 hours. It's great to work with someone who pays attention to the details, knows that they're doing (not just following a script) and gets stuff sorted without a fuss or up-charging.

Christopher · Apr 2026 Trustpilot

I can add to the list of customers who had already 'given up' on GivEnergy due to their appalling customer service, and that was before they went into administration (their Trustpilot reviews don't lie!). So you can imagine my desperation when, having changed my ISP and my Inverter, predictably, proving to be the only device that didn't connect automatically to my new network, I found zero prospect of any customer support with GivEnergy having called in the administrators just five days earlier! The salvation came from Solar Tech Support. My IT advisor stumbled across their web site and some very helpful tips for beleaguered GivEnergy customers, as well as an offer to provide direct assistance. Nothing ventured, I decided to drop them an E-Mail, with very low expectations based on my experience of GivEnergy customer support. Within an hour Ron had responded with some pin point advice, and after a few exchanges of E-Mails he had nailed the problem, enabling the combined efforts of my IT advisor and solar installer to resolve it and reconnect my Inverter. Thank you Solar Tech Support, and Ron in particular, for coming to the aid of a deserted and despondent GivEnergy customer. Expert, razor sharp advice and first class customer service, even though I wasn't officially a customer.

customer · Apr 2026 Trustpilot

This company are a rare gem, I had a very unusual problem following a failed firmware upgrade on my GivEnergy kit. I then found out GivEnergy were in administration and had dismissed all their support staff! None of the usual fixes to try and restore my inverter comms would work, and I looked everywhere, forums, GivEnergy youtube support videos - even AI couldn't figure it out. My installer was talking about huge sums for system replacements, and being vague / evasive about if they'd even install replacement GivEnergy inverter. Enter Solar Tech Support, reassuring and knowledgeable from the very start, I've learnt loads about my solar system though the friendly chat while my engineer worked as he diagnosed the problem and figured out a fix procedure that I've not found anywhere else - amazing . If you need solar system repairs - especially if you like me have been left high and dry by GivEnergy, I cannot recommend this company enough. Give them a call.

Andy Thomas · Apr 2026 Trustpilot

I sent a message on their website regarding a problem I have on my Givenergy system. Although not supplied by Ronald, I thought it was worth an email. Within the hour on a Saturday, he phoned and we discussed the problem. He logged in remotely and gave excellent advice. I'm too far away for his on-site help but he did diagnose the problem and was happy also to chat through my thoughts about an upcoming solar/battery install I'm planning. Great bloke.... if only he was nearer!

Philip · Apr 2026 Trustpilot
When You Need To

When you need to shut down your solar system

Most solar systems run continuously without any need for manual shutdown. There are only a handful of situations where you need to isolate the system, and the correct approach depends on which one applies to you.

Planned maintenance

An electrician is working on your consumer unit, replacing a battery module, servicing the inverter, or performing an annual health check. Standard shutdown procedure — no urgency.

Roof work

Roofers need to work near the panels — re-tiling, repairing flashing, scaffold erection, or chimney work. The system should be shut down and the roofers informed that DC cables remain live.

Persistent fault

Your inverter is showing a fault code that does not clear after a soft reset, or the system is behaving erratically. Shutting down prevents further damage while you wait for an engineer.

Emergency

You smell burning, see smoke, hear arcing, or notice water near electrical components. Shut down immediately using the emergency procedure below and call your installer or an emergency electrician.

You do NOT need to shut down for: power cuts (the inverter disconnects automatically via G98/G99 anti-islanding), storms (modern panels are rated to 130mph winds when correctly installed), overnight (the system enters standby naturally), or meter readings (the solar supply is on a separate circuit).
Standard Procedure

How to shut down a solar panel system — step by step

This is the standard shutdown sequence for all UK residential solar systems. The order matters — AC off first, then DC. This applies to GivEnergy, SolarEdge, Growatt, Sunsynk, Solis, Huawei, Fox ESS, Fronius, and all other grid-tied and hybrid inverters.

Key rule: Always turn off AC before DC. This prevents voltage spikes that can occur if the inverter loses its DC supply while still connected to the grid. When restarting, reverse the order — DC on first, then AC.
1
Turn off the AC isolator

The AC isolator is usually a red rotary switch mounted on the wall next to or directly below the inverter. Some installations have it inside the consumer unit area instead. Turn the switch to the OFF position.

The inverter display will go dark or show a "no grid" or "waiting" message within a few seconds. On some models, a brief alarm beep may sound — this is normal and indicates the inverter has detected grid disconnection.

2
Turn off the DC isolator

The DC isolator disconnects the solar panels from the inverter. Its location varies by installation: on string inverters it is typically a rotary switch on the underside or side of the inverter itself. On SolarEdge systems, the DC isolator is on the inverter with a yellow safety label. Some installations have an additional DC isolator near the panels on the roof.

Turn the DC isolator to the OFF position. The inverter is now disconnected from both the grid and the panels.

Important: The panels themselves still produce voltage in daylight. The DC isolator only disconnects them from the inverter — the DC cabling between panels remains energised. Do not touch DC cables, MC4 connectors, or panel junction boxes.
3
Turn off the solar circuit at the consumer unit

Open your consumer unit (fuse board) and switch off the MCB or RCBO that feeds the solar circuit. This is typically a dedicated breaker labelled "Solar", "PV", or "Inverter". It provides a third point of isolation and is required if anyone will be working on the AC wiring between the consumer unit and inverter.

If you are unsure which breaker is for the solar circuit, check the circuit chart on the inside of the consumer unit door. If there is no label, do not guess — contact your installer or an electrician.

4
Verify the system is fully shut down

Confirm the inverter display is completely off — no LEDs, no screen illumination. Check the monitoring app: it should show the system as offline with zero generation. If the inverter still shows any activity, recheck that both the AC and DC isolators are in the OFF position.

Wait at least 30 seconds after the final isolator is switched off before anyone touches the inverter or its connections. Internal capacitors need time to discharge.

Battery Systems

Additional steps for battery storage systems

If your system includes a battery (GivEnergy, Pylontech, Dyness, BYD, Sofar, or any other), there are additional isolation steps. The battery is a separate energy source from the panels and must be shut down independently.

1
Complete the standard shutdown first

Follow steps 1–4 above to isolate the AC supply, DC supply, and consumer unit breaker. The inverter must be fully de-energised before you isolate the battery.

2
Use the app soft-shutdown if available

Some battery systems support a soft shutdown via the monitoring app — GivEnergy, for example, allows you to disable battery charge and discharge from MyGivEnergy. Using the software shutdown first allows the BMS (battery management system) to complete any balancing operations and enter a safe standby state before physical isolation.

3
Turn off the physical battery isolator

Locate the battery isolation switch. On GivEnergy batteries it is on the battery module itself (a small rocker or rotary switch). On Pylontech and Dyness rack systems, each module has an individual breaker. On wall-mounted units, there is typically a single DC breaker between the battery and inverter.

Turn the switch to OFF. If you have multiple battery modules stacked together, isolate each one individually.

4
Wait before working near the battery

After physical isolation, wait at least 2 minutes before working near or on battery components. Battery capacitors and the BMS controller take longer to fully discharge than the inverter. Some manufacturers (Pylontech, BYD) recommend a 5-minute wait. Check the battery LED indicators — they should be off or showing a standby pattern.

Never open a battery enclosure. Even after isolation, battery cells retain charge and can deliver dangerous current. Only a qualified engineer should open, disconnect, or service battery modules. If you suspect a battery fault (swelling, unusual heat, chemical smell), isolate the system, ventilate the room, and call an engineer or the fire service immediately.
Emergency

Emergency shutdown procedure

If you smell burning, see smoke or sparking, hear arcing or crackling, or notice water near the inverter or battery — use the emergency procedure. The priority is speed: isolate everything as quickly as possible, then get clear.

1
Turn off the AC isolator and DC isolator — in whichever order you can reach them fastest

In an emergency, speed takes priority over the AC-first sequence. Switch off whichever isolator you can reach first, then the other. If there is active fire or arcing at the inverter and you cannot safely reach the isolators, go to step 2.

2
Turn off the main switch at the consumer unit

If you cannot safely reach the inverter isolators, go to your consumer unit and switch off the main switch (the large switch at the top). This cuts all power to the property including the solar circuit. It does not disconnect the DC side from the panels, but it removes the AC supply.

3
Move everyone away from the area

If there is fire, smoke, or a chemical smell from a battery, evacuate the room and ventilate by opening windows from the outside if possible. Lithium battery fires produce toxic fumes. Do not attempt to extinguish a lithium battery fire with water.

4
Call for help

For fire or smoke: call 999 and inform them the property has a solar panel system and/or lithium battery storage. For electrical faults without fire: call your installer, an emergency electrician, or STS emergency repair. Do not re-enter the area or attempt to restart the system until it has been inspected by a qualified person.

Safety

What NOT to do during a solar shutdown

These are the most common mistakes homeowners make when shutting down or working around their solar system. Each one creates a genuine safety risk.

Do not disconnect MC4 connectors under load

MC4 connectors (the click-together plugs on the DC cables between panels) are not designed to be disconnected while the panels are producing power. Pulling them apart under load causes arcing, which can burn the connector and create a fire risk. MC4 disconnection should only be done by a qualified person, ideally at night or with panels covered.

Do not assume panels are safe because the inverter is off

Turning off the inverter stops generation but does not de-energise the panels or DC cabling. A typical domestic string produces 300–600V DC in daylight. The DC isolator disconnects the panels from the inverter, but the cable from the roof to the isolator remains live. Treat all DC wiring as energised until a qualified person has tested and confirmed otherwise.

Do not open the inverter or battery casing

Even after full isolation, internal capacitors retain charge for several minutes. Inverter and battery enclosures contain high-voltage DC busbars and terminals. Opening them voids your warranty and exposes you to lethal voltages. Only a qualified engineer should open any equipment enclosure.

Do not use water on a lithium battery fire

Lithium-ion and LiFePO₄ battery fires produce toxic hydrogen fluoride gas and cannot be reliably extinguished with water. If you see smoke, swelling, or smell chemicals from a battery, isolate the system, evacuate, ventilate, and call 999. The fire service has specific protocols for lithium battery incidents.

Restarting

How to restart your solar system after shutdown

The restart sequence is the reverse of the shutdown sequence. DC on first, then AC. This allows the inverter to see a stable DC source before it attempts to synchronise with the grid.

1
Turn on the battery (if fitted)

Switch on each battery module's isolator. Wait for the battery BMS to initialise — LED indicators should change from off to a normal status pattern. On GivEnergy batteries, a solid green LED indicates ready. Allow 30–60 seconds for the BMS to complete its startup checks.

2
Turn on the DC isolator

Switch the DC isolator back to the ON position. The inverter may briefly show a DC voltage reading on its display as it detects the panel supply. Do not be concerned if it shows a "waiting" or "initialising" message — the inverter will not start generating until AC is also restored.

3
Turn on the solar circuit at the consumer unit

Switch the MCB or RCBO for the solar circuit back to the ON position.

4
Turn on the AC isolator

Switch the AC isolator to the ON position. The inverter will begin its startup sequence — this takes between 30 seconds and 5 minutes depending on the brand. During this time the inverter measures grid voltage and frequency for a mandatory monitoring period (typically 60 seconds) before it will begin exporting.

5
Verify normal operation

Wait 5 minutes, then check: the inverter display shows normal generation figures, the monitoring app shows the system as online, and battery state-of-charge is reading correctly. If the system was off for more than a few hours, check your charge schedule and export limit settings — some inverters reset these after a prolonged power loss.

If the inverter does not start, shows a persistent fault code, or generation remains at zero, see inverter not turning on or system not producing for diagnosis steps.

After any extended shutdown: Log into your monitoring portal and verify that your charge schedule, export limit, and EPS settings are unchanged. Some inverters treat a prolonged disconnection as a factory reset trigger, particularly after firmware updates. See the firmware update risks guide for the full post-restart checklist.
Brand Notes

Brand-specific shutdown notes

The procedure above applies to all brands, but some inverters have quirks worth knowing about.

GivEnergy hybrid inverters have a single DC isolator on the underside of the unit. Battery modules each have individual isolation switches. After restart, check MyGivEnergy for any "system restart" events in the event log — these confirm the shutdown and restart were detected cleanly. If the inverter shows "waiting" for more than 5 minutes after restart, power-cycle the WiFi dongle.

SolarEdge systems have a built-in safety feature: when the DC isolator is turned off, the optimisers reduce panel voltage to a safe level (1V per panel). This makes SolarEdge systems safer for roof work than conventional string inverters. The DC isolator is on the inverter itself, marked with a yellow label. After restart, optimisers take 2–5 minutes to pair and begin reporting — expect a brief delay before generation figures appear in the mySolarEdge portal.

Growatt SPH and MIN series inverters have the DC isolator on the bottom of the unit. After shutdown, the display may flash briefly as residual capacitor charge dissipates — this is normal. On restart, if ShinePhone shows the plant as offline, the ShineLink/WiFi-X dongle may need a manual restart (unplug and replug the USB dongle).

Sunsynk hybrid inverters have a DC isolator on the right-hand side of the unit. The inverter stores settings in non-volatile memory, so charge schedules and system mode survive a shutdown. After restart, Sunsynk typically reconnects to SunsynkConnect within 2–3 minutes. Check the "System Mode" setting (Self Use, Grid Tie, etc.) has not changed.

Huawei SUN2000 inverters have both AC and DC isolators built into the unit. LUNA2000 battery modules have individual power switches on each module — turn them off from top to bottom, and on from bottom to top. After a prolonged shutdown (24+ hours), the FusionSolar app may require you to re-enter the plant and manually refresh the device list.

Technical Detail

Why the shutdown order matters — AC before DC explained

The AC-first rule exists because of how grid-tied inverters manage power flow. Understanding the electrical reason makes the procedure easier to remember.

A grid-tied solar inverter continuously converts DC power from the panels into AC power synchronised with the grid. The inverter's control loop adjusts its output to match the grid's voltage and frequency in real time. If you remove the DC supply first (panels disconnected) while the AC side is still grid-connected, the inverter briefly loses its power source but remains electrically connected to the grid. This can cause a transient voltage condition as the inverter's protection circuits react — on some models, this results in a hard fault that requires a manual reset.

Disconnecting AC first is cleaner: the inverter detects grid loss, its anti-islanding protection activates within milliseconds (as required by G98/G99), and it enters a controlled standby state. You then disconnect DC with the inverter already in standby — no transient, no fault, no drama.

The reverse applies on restart. DC on first gives the inverter a stable power source and time to measure the panel voltage. Then AC on allows it to perform the mandatory grid monitoring period (typically 60 seconds of voltage and frequency measurement) before beginning to export. This controlled startup avoids nuisance trips and ensures clean grid synchronisation.

The exception: In a genuine emergency (fire, smoke, arcing), speed matters more than sequence. Switch off whatever isolator you can reach first. The risk of a transient fault on the inverter is trivial compared to the risk of delay. The inverter can be reset or replaced — the priority is removing power as fast as possible.
FAQ

Frequently asked questions

Turn off AC first, then DC. This is the standard sequence for all UK solar systems. Disconnecting AC first allows the inverter's anti-islanding protection to activate cleanly and enter standby before you remove the DC supply. Reversing the order can cause a transient fault on some inverter models. For restart, reverse the order: DC on first, then AC.
Yes. Solar panels produce DC voltage whenever light hits them — even on overcast days. A typical domestic string produces 300–600V DC. Shutting down the inverter and turning off the DC isolator disconnects the panels from the inverter, but the panels themselves and the DC cabling between them still carry voltage. Only a qualified electrician should work on DC solar wiring.
You can safely operate all isolator switches yourself — they are designed for homeowner use, the same as turning off a light switch. However, if the shutdown involves disconnecting any wiring, opening the inverter or battery casing, or working on DC cables, a qualified electrician is required. DC solar circuits carry dangerous voltages during daylight and are covered by the Electricity at Work Regulations 1989.
No. All monitoring data is stored on the manufacturer's cloud server, not on the inverter. You will see a gap in your monitoring graphs for the period the system was off, but historical data and account settings are unaffected. Some inverters buffer data locally and upload it on reconnection, partially filling the gap.
No. In a power cut, the inverter disconnects automatically via anti-islanding protection (required by G98/G99). During storms, panels rated to the required wind loading standard are designed to withstand extreme weather. The only reason to shut down before a storm would be if you know the panels or mounting are already damaged. If your system has EPS backup, shutting down would disable your backup power — the opposite of what you want in an outage.
First, verify the restart order: DC on first, then consumer unit breaker, then AC isolator. If the inverter display lights up but shows a fault code, note the code and check the fault codes guide. If the display remains completely dark, check the consumer unit breaker hasn't tripped (RCBOs can trip during the restart surge). If the inverter starts but shows zero generation, check that the DC isolator is fully in the ON position — some rotary isolators need a firm twist. For persistent issues, see inverter not turning on.
Book

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